Mcdvoice: All of you must have heard the name, ‘McDonald’s or McD. It is one of the top fast-food chain restaurants who wish to serve its customers in the best possible way. Survey and feedback from the customers are one of the best ways to get the opinion from the customers. This is an online analysis of the service quality where there are no middlemen included. The customer can directly express their views to the company management. This attempt is made for the benefit of both the customers as well as the company. The buyers get the best product and service. On the other hand, the company gains the confidence of the customers which gives rise to a boost in sales.
One of the largest chains of fast food restaurant is McDonald’s. The foundation stone of the restaurant was laid in the year 1940. It was incorporated in US, California. The exact location is San Bernardino. Richard and Maurice McDonalds were the two names behind the world famous ‘McDonald’s’ chain restaurant. Yes, they were the founder of this business and the name of the food chain restaurant was derived from their last name. The food chain restaurant has its headquarters in Oak, Brook in Illinois.
The menu choices in McDonald’s
Today, people cannot be satisfied with one or two menu items in the food court or eatable counters. The management of the McDonald’s has realized this fact. They worked with the menu constantly to make it at par the standard. The items are changed and updated from time to time for meeting the satisfaction level of the customers. The survey is conducted on a regular basis to know from the customers whether they prefer the existing food item in the chain food center or they want some changes.
The Hamburgers is one of the most famous and delicious items on the menu. Yes, McDonald’s’ is mostly known for this food item. Apart from this, you can get chicken items, Burger made of cheese, a variety of breakfast items, French fries, milkshake, soft drinks, etc. You can also easily get the desserts as well as wrap items. Some of the customers have given some negative comment about the menu. The McDonald’s management decided to make the menu little healthier. Thus, they added a variety of salads, fruits, smoothies as well as fish in the menu.
McDonald’s made it healthy
The McDonalds’s came to know that the customers are looking for a healthier menu from them. They received feedback through the survey conducted. Thus, the management worked on this factor seriously. They have purposely removed the content of previous hamburger, i.e the corn syrup with high fructose. Thus, no one can say that the presentation made hamburgers are unhealthy. Also, the artificial preservatives in the chicken are removed to make the items very healthy. Also, the chicken nuggets do not have the contents like citric acid, chicken skin as well as safflower oil. Now, all these are replaced with more healthier contents such as lemon juice, rice starch, pea starch etc.
How important is McDonald’s survey?
The surveys are very important for any organization that wishes to grow. McDonald’s is not an exception over here. Customers’ feedback speaks a lot. Thus, the individuals who regularly buy the eatables from McDonald’s must participate in the McDonald’s survey. It is with your feedback that the organization will learn about its flaws and get the scope to correct it.
Steps in participating in the McDonald’s survey
- Keep the McDonald’s bill handy with you
- Open the Official website with survey option
- There are boxes where 26-digit survey code should be mentioned. You will get the code just at the top of your digital bill
- Now, click the start button and begin the survey
Who can participate in McDonald’s survey?
There are some criteria who of participating in the survey of McDonald’s. Following are the points:
- You need to have a McDonald’s bill which must include the invitation to survey
- The participant must have either a laptop, desktop or a mobile smartphone
- A steady internet connection is again a must
- Either you must be able to read in the English language or Spanish language.
When you are participating in a survey, it will be assumed that you will provide all the genuine information. The answer to all the survey questions must be based on your experience with the food chain restaurant on that day. You will receive a code which can be used as an offer to your next purchase.